This is My Story
So, I started Welton Consulting sort of by accident.
Kind a strange way to start this story out, but there it is. I was wrapping up my corporate career when a "friend of a friend" reached out to me to see if I could help her out.
You see, for over a decade I led the clinical auditing operations for one of the largest national health insurance companies in the world, conducting and overseeing tens of thousands of clinical audits of behavioral health, applied behavioral analysis, and substance use disorder clinicians and groups across the United States.
I have reviewed clinical treatment records from ten's of thousands of clinicians, agencies, and facilities across all 50 States who are dedicated to serving the needs of their client. Some do it incredibly well. Others have developed ineffective documentation habits or have not been sufficiently trained on how to appropriately structure their treatment records in a way that meets community standards.
So, I know a thing or two about what clinical documentation should look like and how to organize it to meet "community standards", and this "friend of a friend" needed some help. And needed it fast.
After a couple of hours of talking through her group's problems she said ...
"Steve, nobody is talking about this stuff. There is nobody out there that gives this point-of-view from what insurance companies are looking for. I know you're retiring, but you should be making yourself available to clinicians like me, so you can help them."
So, here I am.
I have worked in partnership with behavioral health professionals across the country to help them to strengthen their clinical assessments, treatment plans, and progress notes -- and I can bring that experience and dedication to you.
I work with you from a clinical perspective. Before I started my clinical auditing career, I was a clinician working in community mental health and private practice -- probably a lot like you. And I'm still in private practice today.
I have never lost sight of the time crunch which can impact documentation quality. My goal will always be to ensure that your documentation plan can be sustainable and meet what the community standards say they should be.
In short, I'm here to help you make sure your documentation can meet the scrutiny of insurance companies and other reviewing entities while effectively supporting your practice.